1. Who We Are
Our website address is: https://relaxcation.info.
Relaxcation Inc. respects your privacy and is committed to protecting your personal data.
2. Information We Collect
We may collect the following types of information:
- Personal Information: name, email address, phone number, shipping/billing address, and payment details when you place an order or sign up for our newsletter.
- Comments: when visitors leave comments, we collect the data shown in the comments form, IP address, and browser user agent string for spam detection.
- Media: if you upload images, you should avoid uploading images with embedded location data (EXIF GPS), since visitors can download and extract this information.
- Cookies:
- If you leave a comment, you may opt in to saving your name, email, and website in cookies (for one year).
- Login cookies and screen preference cookies may also be set if you register and log in.
- Additional cookies may be created when you edit or publish content.
- Non-Personal Information: browser type, device information, IP address, and analytics data.
- Embedded Content: pages may include embedded content (e.g., videos, articles). Third-party websites may collect data about you when you interact with this content.
3. How We Use Your Information
We use your data for the following purposes:
- To process and deliver your orders.
- To send order confirmations, shipping updates, and customer service messages.
- To send promotional offers, newsletters, and marketing (only if you opted in).
- To analyze website traffic and improve products/services.
- To detect and prevent spam and unauthorized activity.
- To comply with legal obligations.
4. Sharing Your Information
We do not sell your personal data. We may share information with:
- Service Providers (payment processors, shipping carriers, marketing platforms).
- Spam Detection Services (e.g., Akismet or other automated systems).
- Legal Authorities if required by law or to protect our rights.
- Business Transfers in case of merger, acquisition, or sale of assets.
5. Cookies & Tracking
Our website uses cookies to:
- Store login sessions and preferences.
- Save comment details for future convenience.
- Support analytics and performance monitoring.
- Enable embedded content from third-party services.
You can disable cookies in your browser, but some features may not function properly.
6. Data Retention
- Comments and their metadata are retained indefinitely for moderation purposes.
- For registered users, we store personal information in their profiles. Users can view, edit, or delete their data (except for their username).
- We retain order information as long as necessary for legal, tax, or customer service purposes.
7. Your Rights
Depending on your location (EU, California, etc.), you may have the right to:
- Access, correct, or delete your personal data.
- Request an exported file of your data.
- Opt out of marketing communications.
- Request data portability.
- File a complaint with your local data protection authority.
To exercise these rights, contact us at contact@relaxcation.info.
8. Data Security
We implement appropriate measures (technical, administrative, and organizational) to protect your information from unauthorized access, loss, or misuse.
9. Children’s Privacy
Our services are not directed to children under 13. We do not knowingly collect data from children.
10. Where We Send Your Data
Visitor comments may be checked through automated spam detection services.
11. Changes to This Policy
We reserve the right to update this Privacy Policy from time to time. Changes will be posted on this page with a new “Effective Date.”
12. Contact Us
If you have questions about this Privacy Policy, contact us:
Relaxcation Inc.
Email: contact@relaxcation.info
Address: 4340 NE 5th Ave, Oakland Park, Florida, 33334